Refund & Return Policy

At Yafa Boutique, your satisfaction is our priority. If you are not completely satisfied with your purchase, you can return or exchange products within 14 days of receipt.

We strive to make the return process as easy and fast as possible.

For products to be eligible for return, they must meet the following conditions:

For health and safety reasons, some products are non-returnable:

• Underwear and intimate apparel
• Customized or made-to-order products
• Discounted or Final Sale items
• Gift cards and vouchers
• Products purchased from other stores or unauthorized resellers

Non-returnable items will be clearly indicated on the product page.

To return a product, please follow these steps:

If you wish to exchange a product for a different size or color:

• Exchanges are completely free (no shipping fees)
• The replacement product must be available in stock
• If the replacement product is more expensive, please pay the difference
• If the replacement product is cheaper, we will refund the difference
• The exchange is processed within 2-3 business days after receiving the original product

Once we receive and inspect the returned item, we will notify you of the status of your request. If the return is approved, your refund will be processed within 3-5 business days.

• Original shipping fees are non-refundable
• For refund to original payment method, please contact us to confirm account details
• You will be notified of the refund decision within 3 business days of receiving the product

If you have any questions about our return policy, please do not hesitate to contact us:

• Phone: 053-8914819
• WhatsApp: +972 53-8914819
• Instagram: @yaffa.boutique