Delivery Policy

We offer delivery service to all parts of Israel, including:

• Northern areas (Galilee, Haifa, Acre, Nazareth, Tamra)
• Central areas (Tel Aviv, Jerusalem, Ramallah)
• Southern areas (Beersheba, Eilat)
• Settlements and remote areas (may take extra time)

For international orders, please contact us directly at 053-8914819.

The shipping cost is calculated automatically at checkout based on the delivery address and order value.

We strive to deliver your order as quickly as possible. Here are the expected delivery times:

Note: Orders placed after 2:00 PM will be processed the next business day. We do not deliver on Saturdays and public holidays.

Once you place your order, we will send you a confirmation email. Orders are processed as follows:

1. Order Confirmation: We will send you an immediate confirmation email
2. Preparation: We carefully prepare and package your order (1-2 business days)
3. Shipping: We will send you a tracking number when the order is shipped
4. Delivery: The order will be delivered to your address

You can track your order at any time using the tracking number sent to you.

We care about providing a luxurious experience from the moment you receive your order. All our products are packaged with great care in:

• Luxury boxes with the YAFA logo
• Silk paper to protect delicate items
• Reusable cloth bags
• A personalized thank you card

We use environmentally friendly packaging materials as much as possible as part of our commitment to sustainability.

In case of any delivery issue:

• Missing Order: If your order does not arrive within the expected timeframe, please contact us immediately
• Damaged Order: If your order arrives damaged, please take photos and inform us within 24 hours
• Incorrect Address: If an incorrect address was provided, additional shipping fees may apply

For any inquiries, contact us via [email protected] or on our Instagram account @yaffa.boutique.